Troubleshoot

Check the following

  1. Is the API and/or Widget ID correct?
    • Check apiKey and data-ecal-widget-id in the embed code from within your ECAL Admin Button Embed
  2. Are the Schedules for the Widget LIVE?
    • Check the status of your Schedule in your ECAL Admin Button Embed
  3. Are the Widget Schedule selection settings correct?
    • Check the settings under Schedules tab in your ECAL Admin Button Embed
  4. Is the correct Category Reference or Calendar Reference being set during the Widget initializaton?
  5. Look for incorrect characters in the Widget code preventing it from executing correctly in the web browser.